Get Help With Substance Use

If you or someone you know has taken an unknown substance or is reacting badly to a drug, call the Ontario Poison Centre at 1‑800‑268‑9017 or 9‑1‑1 right away.

If you are in crisis, call 519‑973‑4435, 9‑1‑1, or go to the nearest hospital emergency department or crisis centre.

ALL SERVICES LISTED ON THIS RESOURCE ARE FREE/COVERED BY OHIP. 

CRISIS AND EMERGENCY SERVICES

These services provide help to those who cannot safely wait for an appointment.

Erie Shores Healthcare 
Emergency Department 
519-326-2373
194 Talbot St W (Leamington)Available 24 hours/7 days a week.
Ontario Poison Centre
1-800-268-9017
Telephone service provides expert poison adviceto the public and health care professionals. Getadvice about common poison exposures such asmedicine, plants, and industrial chemicals, as wellas drug overdoses. Available 24 hours/7 days aweek.
Mental Health & Addictions Urgent Crisis Centre 
519-257-5111 x 72612
1030 Ouellette Ave.A central access point for those over the age of 16who cannot safely wait for community mental health and addiction support and for individuals whorequire immediate assessment and support. Follow- up crisis counselling and referrals. Available 24hours/7 days a week.
24-Hour Crisis Telephone Line
519-973-4435
Windsor Regional Hospital 
Emergency Department 
519-254-55771030 Ouellette Ave.1995 Lens Ave.Available 24 hours/7 days a week.

ACCESS, NAVIGATION, & HELPLINES

These programs help community members navigate the substance use and mental health systems.

Canadian Mental Health Association – Windsor-Essex County Branch 
Coordinated Access
www.windsoressex.cmha.ca
519-255-9940 x 249
1400 Windsor Ave.
Provides a "no wrong door" to mental health andsubstance use services in assisting individuals byproviding information to identify the problem
Connex Ontario 
www.connexontario.ca 
1-866-531-2600
Text CONNEX to 247247
Provides service information forpeople experiencing problemswith gambling, drugs, alcohol, ormental health. Call, text, live chat,or email available 24 hours/7days a week in over 170 languages.
Health 811 
www.health811.ontario.ca 
8-1-1
Connect with a registered nurse 24hours/7 days a week for non- urgent health advice.
Windsor Essex Community Health Centre
System Navigation and Advocacy
519-997-2824 ext. 408 or 409
1200 University Ave.
For support navigating the healthcare and social service system.
Windsor Youth Centre (16-29)
1247 Wyandotte St. E 226-674-000
Provides young people aged 16 – 29with essentials like food and hygieneitems as well as opportunities todevelop their personal identity andlook into growth opportunities in asafe place.
211 Ontario 
https://211ontario.ca/ 2-1-1
Dial or text 2-1-1 to get connectedto non-emergency communityprograms and social services.
Helpline is available 24 hours/7days a week. Text, live chat, andemail are available Monday toFriday from 7:00 a.m. - 9:00 p.m

WITHDRAWAL MANAGEMENT SERVICES

These services provide support to those who are withdrawing from substances. 

Hôtel-Dieu Grace Healthcare 
Bed-Based Withdrawal Management Services 
519-257-5225
3740 Connaught Ave
Typically involves a 4-5 day stay at a healthcare facility to support withdrawal from substances. Please call for more information
Hôtel-Dieu Grace Healthcare 
Community Withdrawal Management Services 
1453 Prince Road 
(Youth Ages 12-24): 
519-796-5131
519-796-5147
(Adults 25+): 
519-819-7832
519-564-6979
519-796-5130
South Essex Community Council 
519-257-9745
215 Talbot St E. Leamington
Supports those over the age of 12 in our community who prefer to withdraw from alcohol and/or other substances at home or in another safe, supportive environment. 
Indigenous Peer Support 
Wednesdays, 9:00 a.m. to 4:00 p.m. 519-919-9450

OUTPATIENT PROGRAMS (GROUPS & INDIVIDUAL SUPPORT)

These programs provide treatment and/or support in the community. 

Aegis Community 
Caduceus Aegis 
226-946-1000
Virtual Weekly Groups Confidential, psycho-social support group for healthcare professionals struggling with addiction. 
Alcoholics Anonymous 
519-256-9975 (Windsor),
519-999-1234 (Leamington)
A fellowship of men and women who share their experiences, strengths, and hope with one another by working through a 12-step program. 
Can-Am Friendship Centre 
Indigenous Alcohol and Drug Worker Program 
519-253-3243
2929 Howard Ave.
Provides individuals and families traditional and non- traditional substance use prevention, recovery, and rehabilitation services primarily to members of the Indigenous community of Windsor-Essex County. Offered Monday to Friday from 9:00 a.m. -4:30 p.m.
Aftercare Support 
Focus on Basic Needs, Recovery, and Advocacy with various Community Resources.
Canadian Mental Health Association – Windsor- Essex County Branch 
1:1 Concurrent Support 
519-255-9940 x 249
1400 Windsor Ave.
Counsellors provide up to 6 sessions of 1 to 1 support to those over the age of 16, which are tailored to meet the clients where they are in their recovery journey. Staff focus on skill building for individuals that are wanting to build skills to reduce or stop their substance use.
S.T.A.G.E.S. 
519-255-7440
Support group for individuals over the age of 16 with concurrent disorders (mental health and substance use disorders) who are in recovery. Call and ask to join the group.
Cocaine Anonymous 
1-416-927-7858 (Information Line) 
12-step program to help individuals to achieve and maintain abstinence from cocaine.
Downtown Mission 
Phoenix Recovery Program 
519-973-5573
875 Ouellette Ave.
Addresses the needs and supports those struggling with substance use and working through their recovery journey. Offered Monday to Friday from 9:00 a.m. - 3:00 p.m.
House of Sophrosyne 
Caring Connections 
226-347-3957
5305 Adstoll Ave.
12-week program to support parents in recovery. Addresses the impact of substance use on parents/children focusing on skill building and coping strategies.
Day Treatment Program 
519-252-2711 ext. 108 or519-819-0643
A 4-week evidence-based addiction treatment program is delivered on site three times a week. Offered Tuesdays -Thursdays from 10:00 a.m. - 3:00 p.m.
Hôtel-Dieu Grace Healthcare 
Concurrent Disorders Treatment Program 
519-257-5125 ext. 1
1453 Prince Road
Outpatient program for individuals aged 16+ whose health is affected by a diagnosed mental health concern and a substance-related disorder.
RE/ACT 
Recovery Education for Addictions and Complex Trauma 
519-903-7629502 Wyandotte St. W12-week program that addresses ways trauma shapes our lives, thought patterns, behaviours, and health. Call for more information.
Windsor Family Health Team - Team Care Centre 
One Team Recovery Program 
519-250-5524
2475 McDougall St #150
5-week substance use recovery program that supports individuals who are motivated to moderate or abstain from their substance of choice. Participants can receive treatment while also receiving medically assisted support.
Addictions Counselling 
Provides addictions counselling for individuals aged 16 and up, by Regulated Health Professionals and/or Certified Counsellors.
Southwestern Ontario Aboriginal Health Access Centre
Mental Health and Addictions Services
519-916-1755
1405 Tecumseh Rd. WProvides mental health andsubstance use services and
promotes healthy lifestyle options,including prevention, treatment,and aftercare.
Windsor-Essex Community Health Centre
S.T.E.P.S
519-962-2284
3325 College Ave.
2885 Lauzon Pkwy #1071200 University Ave. W.
33 Princess St - LeamingtonProvides individual and groupsessions for individuals aged 16+affected by substance usedisorders, including friends andfamily. Welcomes individualscurrently receiving medicallyassisted support.
Youth Addictions Counselling
519-253-8481 ext. 239
1361 Ouellette Ave #101
For individuals aged 12-17 who areexperiencing addiction, haveexperienced addiction in the past,or who have been impacted by aloved one’s addiction.
Youth Wellness Hub
519-800-8640
215 Eugenie St W Unit #106Offers walk-in mental health andaddictions services for youth aged
12-25 and their families, including:counselling, peer support, primarycare, education, and groups.
Available Monday to Friday from1:00 p.m. - 7:00 p.m.

MEDICATION- ASSISTED TREATMENTS

These services provide access to physicians who specialize in medication-assisted treatments. 

Aegis Health Group 
RAAM Clinc 
Rapid Access Addiction Medicine 
226-946-1000
433 Sandwich St S - Amherstburg 
190 Chisholm St - Belle River 
1883 Turner Rd
1083 Ouellette Ave
875 Ouellette Ave
186 Talbot St S - Essex
200 Main St E - Kingsville
Erie St. Clair Clinic 
RAAM Clinic Rapid Access Addiction Medicine 
519-977-9772
1574 Lincoln Rd - Windsor
519-326-774233 Princess St – Leamington
Hope Recovery 
Rapid Access – Addiction Management 
519-999-4530
380 Pelissier St
1550 Ouellette Ave. 
3955 Tecumseh Road E.
Ontario Addiction Treatment Centre 
Opioid Agonist Program 
519-252-0991
1101 University Ave.

519-735-6500
9917 Tecumseh Road E. 
1078 Goyeau St.
Roseville RAAM Clinic
Rapid Access Addiction Medicine
519-988-1020
2525 Roseville Garden Dr
519-254-3300
500 Wyandotte St E (at Glengarry)
Renew Medical Clinic 
Opioid Maintenance Treatment
519-325-1114
4 Talbot St E (Leamington)
TrueNorth Addiction Medicine Program 
Medication-Assisted Treatments 
www.truenorthmedical.com 
1-888-878-3563
366 Wyandotte St W.
1078 Goyeau St.
1550 Huron Church Rd.
6711 Tecumseh Rd E.
1169 Lauzon Rd.
250 B Oak St E - Leamington

BEDDED TREATMENT

These programs provide substance use treatment in a bedded setting. 

Brentwood Recovery Home 
Bedded Programs 
519-253-2441
21-day (short-term) and 90-day (long-term) bedded programs for individuals seeking life-long recovery.
CMHA 
Safe Beds
519-915-2048
Provides safe beds to those experiencing homelessness and in short-terms crisis. Call for more information.
Hand in Hand Support
Transitional Housing
519-419-5500
3020 Sandwich St.
Bedded treatment care setting witha sober living environment. Servesas an “in-between" for thosewaiting to get into a rehabilitationcenter.
House of Sophrosyne 
Bedded Treatment 
519-252-2711 ext. 115
5305 Adstoll
5-week bedded substance usetreatment program for womenoffering a holistic approachmeeting clients where they areon their journey to recovery.

ONLINE SUPPORTS

These programs provide virtual services that can be accessed from home.

Breaking Free Online
www.breakingfreeonline.ca
An online support tool designed to help individuals manage substance use. BFO uses practical, self-guided courses, healthy coping skills, and behaviour change techniques to support individuals in recovery.
House of Sophrosyne 
Virtual Transformational 
519-252-2711 ext. 116
Evidence-based educationprogram for women experiencingwith substance use and trauma.This is a 6-week program withindividual counselling deliveredonline.