Ontario

211 quickly and confidentially connects people to social services and community programs across Ontario. Community Navigators know how to ask the right questions to get the full picture of a person’s needs. Navigators then provide referrals to services to connect callers to the right supports. In addition, some partnerships include 211 registering individuals for services directly or providing a warm transfer to the program. 211 will also advocate on a contact’s behalf, at their request.