Connex

24/7 System Navigation Service
Description

Provides service information for people experiencing problems with gambling, drugs, alcohol, or mental health. Helpful system navigation specialists answer calls, emails, texts, and web chat requests 24/7. Services are free and confidential and include: 

  • Contact information for mental health and substance use services or supports that meet the caller's specific needs. 
  • Listening, offering support, and providing strategies to help people meet their goals. 
  • Basic education about gambling, drugs, alcohol, or mental health problems.
Cost for Services
No Cost for Services
Cost Details
No
Service Area
Substance Use
Mental Health
Behavioural Addictions
Languages Offered

Services provided in English and French. Translation services available for over 170 languages, including English, French, Mandarin, Spanish, Portuguese, Italian, Vietnamese, Greek, Polish, Russian, and Serbian.

Funding
Public
Hours of Operation
24 Hours Per Day, 7 days per week

Updated on: